United States: New mental health services for families and more

Lyra, the Employee Assistance Provider for the U.S., is expanding its services to make high-quality mental healthcare accessible to all.

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Here’s what’s new or coming soon this summer:

Lyra Care therapy for teens (Available now)

  • Members meet with teen specialists employed full-time by Lyra to guarantee availability.
  • The Lyra Care approach keeps teens connected with their providers between sessions.
    • Lyra has worked directly with teens to co-develop age-appropriate, evidence-based video lessons and exercises to keep members engaged.
  • Parents and teens can register on the Lyra platform and find flexible booking options, including evenings and weekends.

Coaching for parents (Available now)

  • Increased access for members by hiring more clinical experts and specialized parent coaches.
  • Enhanced member enrollment process that makes it easier to discover and start working with a specialized parent coach.
  • Expanded library of new digital exercises, guides and first-ever video lessons covering relatable parenting challenges.

Family Hub on the Lyra care platform (Coming soon)

The family hub on the Lyra care platform simplifies coordinating care for the entire family. It offers a centralized space that makes it easy for parents to manage care for their children.

  • Centralized family care management: Oversee care referrals and invitations to children, review upcoming appointments and edit payment details from a single space.
  • Access personalized family care programs, wellness content, and integrated benefits. Easily share resources with your whole family.
  • Holistic mental health snapshot: See your family’s mental health journey in one place for simplicity and peace of mind.

Lyra Learn replaced by Work Hub (Available now)

Work-related educational content will be directly on the main Lyra platform. You no longer need to visit Lyra Learn.

  • Employees will now have access to on-demand learning, live events, self-care resources, and care services—all seamlessly accessible under a single Lyra login.
  • To foster meaningful connections, Lyra is launching a new format for small group discussions. Employees engage in recurring discussions with the same group of attendees to delve into a specific mental health topic.

Provider profile videos (Available now):

To make it even easier for members to find the right provider, Lyra has introduced provider profile videos.

  • This feature allows members to preview warm, personalized video introductions from Lyra therapists, coaches and physicians when searching for care.
  • The provider profile videos offer a new way for members to feel a connection with providers during their search.

Lyra Renew expands (Available now):

Lyra Renew, an alcohol recovery program, is now available in all 50 states. 97% of members start Lyra Renew with moderate to severe drinking patterns and experience an 89% clinical improvement rate.

  • This program is a virtual Lyra Care program to help members cut down or quit drinking by addressing both their mental health and drinking needs.
  • Members work with a specialized Alcohol Use Disorder (AUD) therapist and can access peer group support sessions, digital lessons and weekly check-ins.

High-risk alerts (Coming soon):

Lyra now offers the option to reach out to members with the most urgent needs proactively.

  • All members will have the option to provide their phone number to be contacted directly by our Care Navigator team.
  • This proactive approach will assist high-risk members who might not feel up to dialing a number or scheduling a call to get the help they need.

Learn how to sign up for Lyra here.